Privacy Policy
Privacy Policy
Last Updated: 1 December 2025
Company Name: Global Golf Coach
Registered Location: Online-based, South Africa
Website/App: Global Golf Coach (the “Service”)
Global Golf Coach (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile app, or related services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Provided by you when creating an account or using the Service:
- Full name
- Email address
- Phone number (optional)
- Address (optional)
- Payment details (processed securely through third-party providers)
1.2 User Content
Content you upload to the Service:
- Golf swing videos
- Images and recordings
- Notes, messages, and other submitted material
1.3 Technical & Usage Data
Automatically collected when you use the Service:
- IP address
- Device type
- Browser information
- App usage statistics
- Log data and performance data
2. How We Use Your Information
We use the information we collect to:
- Provide personalised swing analysis and coaching
- Deliver custom video feedback
- Improve and enhance the Service experienceMaintain and manage your user account
- Process secure payments and transactions
- Communicate with you regarding updates and support
- Analyse performance and usage patterns
- Comply with legal and security obligations
We do not sell or rent your personal information.
3. Legal Basis for Processing (POPIA/GDPR)
We process personal data based on:
- Your consent
- Performance of a coaching service
- Our legitimate interests in improving the Service
- Compliance with applicable laws
Where required by law, we will request explicit consent before processing additional information.
4. Data Storage & Security
We implement appropriate technical and organisational measures to protect your information from:
- Loss
- Theft
- Unauthorised access or disclosure
User content is stored securely and only accessible by authorised coaches and system administrators. Payments are processed through certified third-party payment providers — we do not store card details.
5. Sharing of Information
We may share information only in the following cases:
- With professional coaches to deliver your swing analysis
- With service providers that support our operations (hosting, analytics, payment processing)
- If required by law, regulation, or legal process
- During business transfers (e.g., merger or acquisition)
All third parties are required to protect your data in accordance with this Policy.
6. International Transfers
As we provide services internationally, your information may be transferred or stored outside South Africa. We ensure adequate protection measures are in place.
7. Retention of Information
We retain your information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your data at any time.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Update or correct your information
- Request deletion of your data
- Withdraw consent
- Object to processing
- Request a copy of your data
To exercise these rights, contact us at the email below.
9. Cookies & Tracking
We may use cookies and similar technologies to:
- Improve site performance
- Understand usage
- Store preferences
You can disable cookies through your browser settings.
10. Children’s Privacy
The Service is not designed for children under 16.
We do not knowingly collect personal information from minors. If we become aware that information has been collected, it will be deleted.
11. Third-Party Links
Our website and app may contain links to third-party sites. We are not responsible for the privacy practices of those services.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
13. Contact Information
For any privacy enquiries, data requests, or concerns:
Global Golf Coach
Email: [Insert Contact Email]
Website: www.globalgolfcoach.com